Privacy Policy

Your privacy matters to us. This policy explains what information we collect and how we use it.

Information we collect

• Details you give us when ordering or contacting us: name, phone number, email (optional), city and address.
• Basic technical data such as IP address and browser type, used for security and to prevent fake orders.
• Your cart, wishlist and recently viewed items are stored only in your own browser.

How we use it

• To confirm, deliver and support your orders.
• To answer your questions and warranty requests.
• To improve our website and prevent fraud.

Sharing

We never sell your personal information. We share only what is needed with delivery partners and with Dawlance for warranty service.

Your choices

You can ask us to update or delete your information at any time by contacting us.